Quality takes the prize; Baldridge sets standard of excellence
Oct. 11, 1990
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At 2 p.m. Wednesday, Cadillac shut down its main assembly plant near Detroit for the first time in its four-year history. Federal Express prepared a special closed-circuit TV broadcast for its 90,000 employees.
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Making quality work; No price tag on being best, winners show
Oct. 10, 1991
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They aren't household names. This year's winners of the Malcolm Baldrige National Quality Award show that you don't have to be big to be a leader in quality.
Marlow Industries of Dallas, Solectron Corp. of San Jose, Calif., and Zytec Corp. of Eden Prairie, Minn. - three small electronics companies - became members of an elite club Wednesday. They joined nine companies that have been honored with the government's award for making top-notch goods, providing excellent service and establishing outstanding relationships with employees and customers.
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Disabilities no longer a job barrier
July 22, 1992
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Attorney Laura Cooper, who has multiple sclerosis, was rejected 400 times before landing a job with a law firm.
Cecilia Zwanzig, a word processor with spina bifida, was asked on an interview: "How do you go to the bathroom?"
